Privacy Policy

Last updated: October 1, 2026

DuckCopilot ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our website, https://duckcopilot.com/ (the "Site").

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

1. Information We Collect

We may collect information that you provide directly to us when you:

Place an order
Create an account
Contact us
Subscribe to communications from us
Participate in other activities on the Site

Depending on how you interact with the Site, this information may include:

Name
Billing and shipping address
Email address
Telephone number
Order and purchase information
Account login information, if you create an account
Information you provide when contacting us

Payment card information is generally processed by our payment service providers rather than stored directly by us. We do not need access to your full payment card number to process your order.

2. Information Collected Automatically

When you visit the Site, certain information may be collected automatically by the website or by services used to operate the Site. This may include:

IP address
Browser type and version
Device type
Operating system
Pages visited
Referring website
Approximate date and time of visits
Information about how you interact with the Site

This information may be used for website functionality, security, troubleshooting, and understanding how visitors use the Site.

3. Cookies

The Site may use cookies and similar technologies.

Cookies are small files stored on your device that help websites remember information and provide functionality.

We may use cookies that are necessary for things such as:

Shopping cart functionality
Checkout
Maintaining a logged-in session
Remembering certain website preferences
Website security

Third-party services used on the Site may also use cookies or similar technologies for payment processing, security, analytics, or other services.

You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the Site, including shopping cart or checkout functionality.

4. How We Use Your Information

We may use the information we collect to:

Process and fulfill orders
Process payments
Ship products
Provide order confirmations and shipping updates
Respond to customer service inquiries
Manage customer accounts
Operate, maintain, and improve the Site
Detect and prevent fraud, abuse, and unauthorized activity
Maintain the security of the Site
Comply with applicable legal obligations

We will not use your personal information for purposes that are materially different from those described here without providing appropriate notice where required by law.

5. Payments

Payments made through the Site may be processed by third-party payment providers.

These providers may collect and process information necessary to complete your payment, including payment and billing information.

The handling of your information by these providers is also subject to their respective privacy policies and terms.

6. Order Fulfillment and Shipping

To fulfill orders, we may share information necessary to complete an order with companies and service providers involved in payment processing, order fulfillment, shipping, and delivery.

For products fulfilled through third-party suppliers or fulfillment services, information such as your name and shipping address may be provided to the applicable fulfillment provider when necessary to ship your order.

We only provide information reasonably necessary for these purposes.

7. Service Providers

We may use third-party companies and service providers to help operate our business and the Site.

These services may include:

Website hosting
Payment processing
Order fulfillment
Shipping and delivery
Website security
Analytics
Email or communication services

These providers may have access to personal information only as reasonably necessary to perform services on our behalf or as otherwise permitted by law.

8. Sharing of Personal Information

We do not sell your personal information.

We may disclose personal information when reasonably necessary to:

Process or fulfill an order
Provide requested services
Operate and maintain the Site
Protect the Site, our customers, or others
Prevent fraud or other unlawful activity
Comply with a legal obligation, court order, or lawful request
Protect our rights or property

If our business is sold, transferred, reorganized, or merged, personal information may be transferred as part of that transaction, subject to applicable law.

9. Marketing Communications

If you choose to receive marketing communications from us, we may use your email address to send information about products, promotions, or other updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.

Transactional communications, such as order confirmations, shipping notifications, and other messages necessary to complete or support an order, may still be sent even if you unsubscribe from marketing communications.

10. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, maintain appropriate business and financial records, resolve disputes, prevent fraud, and comply with legal or regulatory obligations.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

11. Your Privacy Choices and Rights

Depending on where you live, you may have certain rights regarding your personal information.

These may include the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Request information about how your personal information is used
Opt out of certain marketing communications
Exercise other rights provided by applicable privacy laws

To make a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before completing certain requests.

12. California Privacy Rights

If you are a California resident, California law may provide you with additional privacy rights.

Depending on the circumstances and applicable law, these rights may include requesting access to or deletion of personal information and information about how personal information is collected and used.

We do not sell personal information.

We also do not knowingly use sensitive personal information for purposes beyond those permitted under applicable law.

California residents may contact us using the information below to exercise applicable privacy rights.

13. Children's Privacy

The Site is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

14. Data Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

15. Third-Party Websites

The Site may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing them with personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or applicable laws.

When we make changes, we will update the "Last updated" date at the top of this page.

17. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us through the contact information provided on our website.

Website: https://duckcopilot.com/

This Privacy Policy is intended to provide general information about our privacy practices. It does not create contractual rights or obligations beyond those required by applicable law.